The Global Contact Center Awards

The Global Contact Center Awards. Don’t stop at national awards. If you are good at what you do compete at the highest level in the industry and go for GOLD in the Top Ranking Performer Awards.

Unlike award programs where only winners take something away, every entrant who participates in the awards and best practice conference receives an official ranking showing their status in national, regional and against global competitors. This unique ranking helps companies differentiate themselves from unranked companies and, like awards, is a powerful tool to attract talent, reward employees, show customers and stakeholders how you perform.



Award Categories

Individual Awards
Best Analyst
Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Support Professional – HR
Best Contact Center Support Professional – IT
Best Contact Center Support Professional – Workforce Planning
Best Contact Center Trainer
Best Customer Service Professional
Best Project Manager
Best Sales Manager
Client Services Manager (Outsourced Services)
Quality Auditor
Company Awards
Best Community Spirit
Best Contact Center
Best Contact Center Design Award
Best Customer Loyalty Program
Best Direct Response Campaign
Best Help Desk
Best Home / Remote Agent Program
Best In Customer Service
Best Incentive Scheme
Best Outbound Campaign
Best Outsourcing Partnership
Best Recruitment Campaign
Best Sales Campaign – Inbound or Outbound
Best Technology Innovation – Internal Solution
Best use of Self-service Technology
Best use of Social Media in the Contact Center
Green Contact Center